Citizens Advice Jersey

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Citizens Advice Jersey

Jersey Citizens Advice Bureau Ltd. is a charity registered with the Jersey Financial Services Commission and trades under the names Jersey Citizens Advice and Citizens Advice Jersey.

Our charitable objectives are to provide citizens with a wide range of generalist and holistic information, advice and guidance, and we aim to help people to resolve their own problems. We meet these objectives by offering a service that is independent, free, confidential and impartial and is provided to all Islanders regardless of race, gender, disability, sexual orientation, religion, age or nationality.

We provide this service by harnessing the strength of the Island’s ethos of honorary service. Jersey Citizens Advice owes its success to its volunteers. Our team of twenty-six trained volunteers provide the advice supported by three full- time and five part-time paid staff. A Board of Non Executive Directors chosen to bring particular skills, perspective and expertise to the role manages Jersey Citizens Advice. All Board members provide their services pro bono. JerseyCitizens Advice is a service provided by the Island’s citizens for the Island’scitizens.

We have been operating in the Island for 40 years championing the rights of individuals. We are members of the national charity, Citizens Advice, that operates through a network of local charities in England, Wales and the Channel Islands and we benefit from the support and research they offer. This plan is in line with the national organisation’s “Stand Up for Equality” initiative and wecelebrate the positive value of diversity, promote equality and challenge discrimination. In addition, we are involved in a range of social justice issues and endeavour to influence decision makers and government policy here in Jersey.

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